Managed Print-Services
Customer's printing volumes, and their associated costs, continue to grow despite the promise of the 'paper-less office.' All companies produce, on a variety of output devices, printed materials which include; business documents, catalogues, newsletters, statements, policy manuals, directories and handbooks.
In most cases, the choice of output device (s) (whether for an individual, department or enterprise) has taken place without analysis of applications, user needs, business processes, productivity, security, network.
Step 1
The Print Audit highlights many issues:
* Average usage volumes and expenditure
* High volumes of print on expensive to maintain hardware
* Separate copiers, faxes, scanners & desktop printers
* Unnecessary resources
Step 2
Based on recommendations from the Audit process, which should beconducted over a minimum of two weeks, a rightsizing exercise will take place to optimize the fleet being supplied by Infotec.
Infotec can integrate the hardware and software into your work environment and can adapt the solution to your bespoke needs i.e. secure printing; high volumes; scanning and document management.
Step 3
A Managed Print Service is a continuous solution. Infotec can manage a database that will include functionality and location of all connected multi functional devices. Infotec may collect monthly or quarterly volume data of all supported equipment. Report types available for quarterly review purpose.
* Service performance
* Device volumes
* Service Activity (break/fix)
* Service levels achieved (response time, up time etc.)
* Fleet optimisation opportunities
* Summary reporting of supported equipment makeup, age & performance
* Summary reporting of supported equipment service levels achieved & activity
* Productivity updates / quantifiable cost and device optimisation opportunities
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